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3-star hotel

Aurea Bacalar

Stay at Aurea Bacalar, a 4.2-star hotel with restaurant, LGBTQ+ friendly amenities, near Cenote Azul and Laguna de los 7 colores in Bacalar, Mexico.

México 307 Km 27, 77930 Bacalar, Q.R., Mexico View on map
8.4/10
Very Good Based on 193 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Air-conditioned Restaurant
What recent guests emphasize

Comfortable, Quiet Retreat with Exceptional Staff and Scenic Views

Guests highlight the personalized service, peaceful setting by the lagoon, and quality food, making it ideal for relaxation and water activities. Practical considerations about transportation and limited property size are also noted.

Guests often praise

  • The welcoming and attentive staff, especially Edgar and Carolina, who create a friendly, home-like atmosphere.
  • Beautiful and quiet lagoon-front location with private dock access and stunning water views.
  • Clean, comfortable cabins with well-equipped kitchenettes and spacious beds.
  • Availability of free kayaks and paddleboards for guests to enjoy water activities.
  • Delicious, fresh food served at the on-site restaurant with good breakfast options.

Worth knowing

  • The hotel has only eight cabins, which results in privacy but requires early booking due to limited availability.
  • Transportation options are necessary as the property is somewhat remote; a taxi or car rental is recommended for exploring nearby attractions.
  • Some guests mention minor maintenance issues, such as door lock repairs, but note staff responsiveness.
  • The hotel welcomes non-guests to use its restaurant and facilities by day pass, offering flexible access to the lagoon and dining.

Best for

  • Travelers seeking a peaceful, intimate setting with direct lake access and natural beauty.
  • Visitors interested in water activities like kayaking, paddleboarding, and boat tours on the lagoon.
  • LGBTQ+ travelers looking for a friendly and inclusive environment.
  • Guests who appreciate personalized service from a small, dedicated team.
  • Those wanting to explore Bacalar’s scenic attractions but prefer a quiet retreat away from bustling downtown.
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About this property

Welcome to Aurea Bacalar

Aurea Bacalar is a small hotel and restaurant located on México 307 Km 27 in Bacalar, Quintana Roo. Set beside the lagoon, the property offers private access to the water and a peaceful atmosphere, with eight individual cabins that provide a sense of privacy and quiet. Facilities include a long dock with loungers and hammocks, as well as complimentary kayaks and paddleboards for guest use.

The style here is relaxed and intimate, combining natural surroundings with simple comforts like fully equipped kitchenettes in some rooms. Guests often praise the attentiveness and friendliness of the staff, highlighting personalized service and helpfulness. The on-site restaurant receives positive mention for its fresh, well-presented dishes, particularly local seafood such as ceviche and fish tacos.

While the overall rating is good, some travelers note that transportation is necessary to reach downtown Bacalar or other sites, as the hotel is somewhat secluded. Visitors interested in outdoor activities and exploring the nearby natural attractions—such as Cenote Azul, the historic Fuerte de San Felipe de Bacalar, and the multi-colored Laguna de los 7 colores—will find the location convenient. The Chetumal International Airport is approximately a 48-minute drive away by car.

Aurea Bacalar welcomes a diverse crowd, including LGBTQ+ travelers, and suits those looking for a tranquil base to relax by the lagoon or enjoy water sports. It may especially appeal to small groups or couples seeking a quieter alternative to larger hotels, close to Bacalar’s key sights.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Air-conditioned
Restaurant
Kitchen in all rooms
Airport shuttle

Not available at this property

Accessible
Pool
Pet-friendly
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

CP
Clara Pecnard Apr 16, 2026
10

This place is a little piece of heaven. My friends and I have been amazingly hosted by Edgar and Carolina who were really eager to get to know us as well as to show us the best landscapes of the area. The food is gorgeous and the private access to the lagoon is beautiful and very quiet. I definitely recommend !

MW
Marcos Wegmann Mar 09, 2026
10

Amazing place in a piece of paradise! Shoutout to the great staff working there that made our 3 days even better. All of them were extremely helpful and always smiling! Breakfast and food service is also great! It has kayaks and a SUP available also.

AH
Alyx Hough Mar 04, 2026
10

I did not stay at this hotel, but wandered over to their restaurant, as my nearby hotel didn't have one. I wanted to specifically leave a review for the staff here. The hotel manager, Edgar and his kitchen staff were incredible! They were not only incredibly lovely, but more than happy to help me, even though I wasn't staying there. He suggested and organized a sunrise paddleboard tour for me, that was definitely worth the drive into town. I can't speak to the establishment other than the restaurant and staff, but 10/10 would recommend to at the very least wander over and eat here if you're staying nearby.

OB
Obed Betancourt Feb 26, 2026
10

There are only eight "cabins/rooms" at this hotel, which is something we actually enjoyed. All members of the staff (Edgar, Betty, Eva, Carolina & Efrain) were very helpful and kind. We had an issue with our door's lock and they were prompt to repair. It is a quite place to relax and to enjoy the view. You will need a taxi or rent a car if you want to go downtown or other nearby locations

JH
Joanna Hannier Feb 26, 2026
10

Bacalar is an amazing place and this hotel even more. Wonderful environment, with small independent houses in front of the lagoon. The food is fresh and tasty. You can also do a 3 hours tour on the lagoon to discover all these specificities and enjoy its blue gradient. But above all, you must stop for the owners, Edgar and Carolina: they made my friends and I feel at home! I will definitely go back if I have the opportunity

IOV
Isabella Olson von Herwarth Feb 15, 2026
10

It’s difficult to know where to start - this place was AMAZING. We were greeted by Edgar on our arrival who was just fantastic - incredibly personable, professional and cheery and shown to our cabaña. We loved it so much we immediately extended our stay to 7 nights. This was the perfect amount of time because we really felt we could relax and enjoy the day reading by the water, lying in the hammocks, paddle boarding or kayaking. Kayaks and paddle boards were free to use anytime. We were never bored! There are just 8 cabañas, which makes the place feel incredibly private and still quiet and peaceful, even when it’s fully booked. Relatively new, the layout of the property is beautiful. It has direct access to the lake, with a long, beautiful jetty that has little individual cabañas with sun loungers and chairs, leading right up to the end with an amazing large cabaña with hammocks, chairs and loungers. This part of the lake is stunning - clear blue water. Our cabaña itself was perfect - huge king sized bed, a lot of storage space and a fully equipped kitchenette which we really appreciated because we then had the flexibility to choose if we wanted to make our own food or to eat at their lovely little bar/restaurant. Breakfast was included and they had a great lunch menu - ceviche, fish tacos etc. The cook was brilliant - she was also lovely and always presented our food beautifully. We can’t go without mentioning the amazing team of staff. Edgar, Ruth and Carolina manage the place and they are incredible - the kindest people with a beautiful energy. So welcoming and chatty and made us feel so at home. We are so looking forward to going back. By far our best stay from our whole Mexico trip.

ES
Emma Sharpe Jan 31, 2026
10

Lovely peaceful place. Comfy room (the studio in our case) with fridge, tea and coffee facilites, mini kitchen. Very relaxing, with hammocks and free kayaks. Beautiful dock with chairs and loungers. Good included breakfast.

TB
Tessa Barulich Dec 29, 2025
10

We did not stay in the hotel, but came for the day and got day passes to hang out. Lovely environment and beautiful lagoon access. We ended up taking a private boat tour with Edgar and enjoyed it so much! We would love to stay at the hotel on our next visit to bacalar. Food was also very good!

Location & neighborhood

Where you'll find Aurea Bacalar

Bacalar, Quintana Roo, Mexico

Based on sightseeing, recreation, and getting around

  • Chetumal International Airport 48 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Cenote Azul 9,095 reviews

Cenote Azul

Cenote Azul 225, 77516 Cancún, Q.R., Mexico

4.3 · Tourist Attraction
Laguna de los 7 colores 3,653 reviews

Laguna de los 7 colores

laguna de los 7 colores, 77930 Bacalar, Q.R., Mexico

4.9 · Tourist Attraction
Fuerte de San Felipe de Bacalar 17,678 reviews

Fuerte de San Felipe de Bacalar

Av 3, Centro, 77930 Bacalar, Q.R., Mexico

4.6 · Fortress
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